Ideas That Make A Difference

The people who have the answers are…… the ones doing the job. Ask them for feedback and give a financial incentive when the idea is implemented.

• Identify the problem (I got pulled over for speeding)
• 1. Why – I drove too fast because I was late for work.
• 2. Why – Because I got up late.
• 3. Why – Because my alarm didn’t go off.
• 4. Why – Because the batteries were dead.
• 5. Why – Because I forgot to replace them.

Know your cost per hire and your turnover %.

• ACCEPTABLE – If you have 200 employees and 5 people quit, the turnover rate is 2.5%. 
• UNACCEPTABLE – If you have 200 employees and 8 people quit, your turnover is 4%. This situation needs a further deep dive. 
  • For those 8 people, calculate the cost per hire.  If your cost per hire/turnover is $2,000 per person, this is a controllable cost of $16,000/mo and $192,000/yr. 

Create a tracking mechanism to display the hiring data of previous years for each department. This will help you remain proactive in anticipated turnover.

Take the approach of THINKING vs DOING.  Create processes for your team to spend 80% of the time DOING. Dedicate 20% of the time to THINKING.  Break down to its simplest form; as less is best.

Create an effective evaluation for work performance that aligns with the key performance indicators (KPI) of the position and/or company.  No employee should ever be surprised by their evaluation! 

How’s It Going Surveys – Create a survey to ‘take the temperature’ of your current staff. Your staff wants to know they matter. Ask, listen, respond.

Exit Surveys – Create a survey to find out WHY they are leaving. Use the information to help create a Just Culture.

• Just Culture is a system that aims to create a safe and open environment for learning and reporting, while also holding everyone accountable for their actions.

• Hire for Fit

• Swiss Cheese Effect
  • Ensure the processes are set up to reduce/remove known risks. If you hear the words, THINK, SHOULD, MIGHT, MAYBE, stop!  You either know or you don’t. Make sure you know….

• One Degree Difference

• Tips to remain proactive and never miss deadlines

• Onboarding Program